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Frequently Asked Questions (FAQ)

What is Walaa?

Walaa is Oman’s official eCommerce platform dedicated to showcasing and promoting local products and services under the Origin Oman initiative. It allows government entities, businesses, and individuals to purchase directly from Omani manufacturers and service providers.

Walaa is open to everyone:

  • Government Ministries and agencies
  • Local & International companies
  • Manufacturers
  • Individual shoppers
  • Access to certified local suppliers(verified through RABT).
  • Contribution to Oman’s Local Content initiative.
  • Secure payments and reliable delivery.
  • Direct support to Omani businesses and economy.

All exhibitors on Walaa are registered and certified by RABT, ensuring authenticity, and compliance with Omani Industrial standards.

Yes. The  Projects, Tenders and Local Content Authority encourages Ministries and government projects to source products and services from Walaa as part of the Local Content initiative.

Yes. International Customers can access Omani products and services through Walaa, making it easier to source authentic goods directly from local producers.

As a Customer simply click “Register” on the Walaa homepage and follow the quick signup steps. (Registration will open soon)

Omani manufacturers and service providers can apply to create a virtual Exhibitions on Walaa. Your organization must be RABT-certified to join the platform.

You can reach our support team through the Contact Us page, email walaasupport@rabt.om or phone +968 2416177. Our team is ready to assist Customers, sellers, and partners.